Edition Comparison

 Core
Features

Extensions

Import / Export Extensions via CSV

SIP Trunks / Gateway Support

Call Routing by DID & CID (DDI)

Extensive Codec Support

Receive Voicemail via Email

Calling Line Identification Presentation (CLIP)

Call Transfers (Blind & Attended)

Calling Line Identification Restriction (CLIR)

Call Forward on Busy (CFB)

Call Forward on No Answer (CFU)

Hold (CW) inc Custom Music on Hold

Intercom / Paging

Call Parking / Pickup

Busy Lamp Field (BLF)

Real Time Status

3CX SBC Connectivity

Voicemail

Voicemail Transcription

Custom FQDN

Custom SMTP Server

Standard

from
£
0

per month

Unlimited

Best Value

Pro

from £17.75

per month

Unlimited

Popular!

Enterprise

from £21.50

per month

Unlimited

High Availability

 Office
Productivity

Sennheiser Headset Integration

Auto Attendant / IVR / Digital Receptionist

Ring Extension & Mobile Simultaneously

Supported SIP Phones Integration

Manage IP Phones Network-wide

Plug and Play Provisioning

3CX Apps : Web Client, iOS, Android, Windows, Mac

Audio Bridge

Centralised Directory (Company & Private Phonebook)

Synch with Office365 User Phonebook

Call Query Against DB & CRM

Hotel PBX Features inc. Fidelio Certified and Mitel Compatible

Web Conference Dial-In

Web Conferencing (inc Polls, Screen Sharing, Remote Assist, Record)

Standard

from
£
0

per month

25 Seats

Best Value

Pro

from £17.75

per month

100 Seats

Popular!

Enterprise

from £21.50

per month

250 Seats

High Availability

 Call Centre
Features

Call Logging

Click2Call (Browser Extension)

Click2Call

Click2Meet

Website Live Chat & Talk

Call Queue Group Rights Management

CRM Integration

Office365 Synch (Azure AD)

Call Queuing

Real Time Statistics & Monitoring

Supervisor Agent Status Override

SLA Alerting

Switchboard

Wallboard

Callback

Call & Queue Reporting

Call Recording Transcription & Search

Barge In / Listen In / Whisper

See Group Recordings

Standard

from
£
0

per month

Best Value

Pro

from £17.75

per month

Popular!

Enterprise

from £21.50

per month

High Availability

 Enterprise
Features

Call Flow Designer

Hot Desking

Scheduled Restore

Connect (Bridge) Remote Offices

Call Recording Restrictions (Start/Stop)

Skill Based Routing

Custom IP Phone Logo

Inbuilt Failover

Standard

from
£
0

per month

Best Value

Pro

from £17.75

per month

Popular!

Enterprise

from £21.50

per month

High Availability