Contact info
Holiday Period Opening Times
24th Dec 09:00 - 14:00
25th Dec Closed
26th Dec Closed
27th Dec Closed
28th Dec Closed
29th Dec 10:00 - 14 :00
30th Dec 10:00 - 14:00
31st Dec 10:00 - 14:00
1st Jan Closed
2nd Jan Closed
3rd Jan Closed
Bank holidays have telephone/email support (Christmas/New Year excepted)
General Opening Times
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday - Answering Service
Sunday - Answering Service
Firefly Enterprises Ltd
Claremont Business Centre,
106 Hamilton Road,
Motherwell,
North Lanarkshire, ML1 3DG
Telephone: +44 1412804440
E-mail: info@firefly-cloud.com
Call Us
0141 530 3644
0141 280 4440
Technical Support - Option 1
General Queries - Option 1
Billing/Finance - Option 2
Email Us
Support :
General/Account Enquires :
customer.services@firefly-cloud.com
Billing/Finance Enquires :
Out of Hours
When "closed", support is still provided via email and our online helpdesk.
Pressing zero when calling us (at any time) allows voicemails to be sent to oncall support staff who will respond as soon as possible.
Corporate Clients
Corporate clients have separate contacts for enhanced support coverage
Contact form
If you would like to discuss anything on our website, any product or service or simply ask us if we could solve a particular issue for you and your business, please do not hesitate to contact us.
Resellers / Dealers
We welcome contact from businesses who have a need to expand their product range to include our services. We can work with you to create solutions that will enhance your business portfolio and strengthen the relationship you have with your existing client base. If you would like to discuss selling our services, please email resellers@fireflyinternet.com
Suppliers
We are happy to listen to new suppliers about how to improve our existing products and enhance/increase our offerings. If you think you have a product/service that would compliment our existing service range, please email suppliers@fireflyinternet.com with full details of your product offering and what benefits it will bring to our company and our clients. Please note, due to the number of emails we receive of this nature, full details are a must, simple introduction emails will not be entertained.