Contacts


Contact info

General Opening Times

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday - Answering Service
Sunday - Answering Service

Bank holidays have telephone/email support (Christmas/New Year excepted)



Firefly Enterprises Ltd
Claremont Business Centre,
106 Hamilton Road,
Motherwell,
North Lanarkshire, ML1 3DG
Telephone: +44 1412804440
E-mail: info@firefly-cloud.com



 

Call Us

0141 530 3644
0141 280 4440
Technical Support - Option 1
General Queries - Option 1
Billing/Finance - Option 2

Email Us

Support :

support@firefly-cloud.com

General/Account Enquires :

customer.services@firefly-cloud.com

Billing/Finance Enquires :

billing@firefly-cloud.com

Out of Hours

When "closed", support is still provided via email and our online helpdesk.

Pressing zero when calling us (at any time) allows voicemails to be sent to oncall support staff who will respond as soon as possible.


Corporate Clients

Corporate clients have separate contacts for enhanced support coverage

Contact form

If you would like to discuss anything on our website, any product or service or simply ask us if we could solve a particular issue for you and your business, please do not hesitate to contact us.

Resellers / Dealers

We welcome contact from businesses who have a need to expand their product range to include our services. We can work with you to create solutions that will enhance your business portfolio and strengthen the relationship you have with your existing client base. If you would like to discuss selling our services, please email resellers@fireflyinternet.com

Suppliers

We are happy to listen to new suppliers about how to improve our existing products and enhance/increase our offerings. If you think you have a product/service that would compliment our existing service range, please email suppliers@fireflyinternet.com with full details of your product offering and what benefits it will bring to our company and our clients. Please note, due to the number of emails we receive of this nature, full details are a must, simple introduction emails will not be entertained.