About Us

a few words about us

Being a smaller communications provider, we focus very much on delivering quality service backed by renowned Customer care. Dealing with Firefly will be a breath of fresh air as you'll deal with people, not call centres.

Since 2002 our personal service has attracted business from varying sectors and sizes, from homeworkers, estate/letting agents, retail, manufacturing to automotive and property management companies with £200m in sales.

NEWS : As of January 2022, we are now part of the inTEC Group : News Release


A personal word

In this day and age when your service and support is outsourced to foreign parts, it's good to know that there is still a provider that values you as a Customer and is driven by personal service. As such, I would like to offer you, as an existing customer or prospective customer, these few statements;
  • 1
    Customers are not dependent on us, we are dependent on them.
  • 2
    Customers are not an interruption in our work, they are the purpose of it.
  • 3
    Customers are not outsiders in our business, they are part of it.
  • 4
    We are not doing our Customers a favour by serving them...they are doing us a favour by allowing us to do so.

Derek Lewis
MD and Co-Founder

Our History

What do Facebook, Google, eBay, LinkedIn and Firefly all have in common ?

All were started as a home business ! That's right, back in 2002, Firefly was run from the spare rooms of our three directors.


...Firefly is trusted to provide and support communication services for businesses with the combined turnover of over £200m. To top that, the three directors have been friends since school, knowing each other for over 35 years.

With stability like that, can you afford not to give us a call and make Firefly your communications provider ?