3CX / Sky Shield

Sky Broadband blocking 3CX

  • Instructions provided as a guide and without warranty

As of 11th March 2020, it appears that Sky have added the entire domain 3cx.co.uk to their blocked sites list. This will cause issues if you use a 3CX phone system over a Sky broadband connection. In order to get your phone back on and working the following guide should help you to change your Sky Shield settings to allow this to work again.

Visit  https://www.sky.com/myaccount

And sign in to your Sky account

Go to Broadband and Talk settings

Select Broadband Shield and the following should be displayed

Select Manage exceptions

On allow a website enter 3cx.co.uk and click allow website

This should then white list the domain.

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